Terms of service

Last updated: May 29, 2026

OVERVIEW

Welcome to our website. Throughout the site, the terms “we”, “us” and “our” refer to Tianjin Xingtai Laser and Advertisement Equipment Co., Ltd. (doing business as Tjxtmachine). We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a professional shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully before accessing or using our website. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS AND SERVICES

We have made every effort to provide an accurate representation of our industrial laser equipment and services in our online store, including technical specifications, dimensions, and colors. However, please note that actual colors or product appearance may differ slightly from how they appear on your screen due to your device settings and display configuration.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS AND CONTRACT FORMATION

When you place an order on our website, it represents an offer to purchase our equipment. We reserve the right to accept or decline your order for any reason at our discretion. Your order is not fully accepted until we confirm it via an official order confirmation email. We must receive and process your payment before your order is accepted and prepared for production or shipment.

Please review your order configuration carefully before submitting. In the event that we make a change to or cancel an order, we will notify you by contacting the email, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return, replacement, or refund solely in accordance with our Return, Refund & Warranty Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated under specific shipping terms (such as our DDP service outlined in our Shipping Policy), posted prices do not include separate local taxes or extra customer-requested modifications.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are duly authorized to use such payment method for the purchase; and (iii) you will pay charges incurred by you at the posted prices, including all applicable shipping charges.

SECTION 5 - SHIPPING AND DELIVERY

All shipments are processed, handled, and dispatched in accordance with our Shipping & Delivery Policy. While we make every effort to meet the estimated delivery timelines, we are not liable for transportation delays caused by shipping carriers, customs clearance procedures, severe weather, or events outside our reasonable control. Once the products are delivered to the designated address under DDP terms, the responsibility for the equipment transfers to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Tianjin Xingtai Laser and Advertisement Equipment Co., Ltd., its affiliates, or licensors and are protected by applicable patent, copyright, trademark, and other intellectual property laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Services without our prior written consent. All rights not expressly granted herein are reserved.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools or links to third-party websites (such as payment gateways, logistics tracking tools, or social media widgets) which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools and links “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or websites. Please review carefully the third-party's policies and practices before you engage in any transaction.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. By using our Services, you acknowledge that your sales transactions are made directly with Tianjin Xingtai Laser and Advertisement Equipment Co., Ltd., and Shopify is not responsible for any direct commercial disputes regarding product performance outside of their platform hosting obligations.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is governed strictly by our Privacy Policy. By using the Services, you acknowledge that you have reviewed and understood our privacy practices regarding how we collect, store, and process your data to fulfill your orders.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 11 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; or (h) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. The information presented on the website is for general guidance.

EXCEPT AS EXPRESSLY PROVIDED IN OUR PRODUCT WARRANTY POLICY, ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND DURABILITY. IN NO CASE SHALL OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR CONTRACTORS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES ARISING FROM THE USE OF OUR MACHINERY UNLESS COVERED BY THE SPECIFIC TERMS OF OUR WARRANTY.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China, without regard to conflict of law principles. Any legal action or dispute arising out of these Terms shall be submitted to the competent courts in the jurisdiction of our corporate headquarters in Tianjin, China.

SECTION 14 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 15 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Company Name: Tianjin Xingtai Laser and Advertisement Equipment Co., Ltd.
Address: Room 1A430, Administrative Committee of National Agricultural Science and Technology Park, Jinnan District, Tianjin, China
Phone: +86 18722099531
Email: rachel@tjxtmachine.com